agentforce · built on salesforce

Step into the agentic enterprise.

We design, build, and govern autonomous AI agents on Agentforce 360, uniting your people, data, and CRM to work around the clock, grounded in your Salesforce data, with the guardrails you control.

Works 24/7 Grounded in your data Trust Layer governed
the platform

One platform. Four layers of intelligence.

Agentforce 360 is Salesforce's agentic platform. It brings four layers together so agents can reason over real context and take real action, safely, inside your business.

Layer 01

Agentforce 360 Platform

The foundation to build, run, and observe agents, with hybrid reasoning, a visual builder, and native voice.

Layer 02

Data 360

Formerly Data Cloud. Unifies your structured and unstructured data so agents act with full context.

Layer 03

Customer 360 Apps

Sales, Service, Marketing, and Commerce, the business logic and institutional memory agents draw on.

Layer 04

Slack

The conversational front end. Agents work alongside your teams where the work already happens.

what's new

The latest in Agentforce 360.

We keep your agents on the newest capabilities Salesforce ships, so you deploy on the leading edge, not last year's release.

Build

Agentforce Builder

A conversational workspace to build and refine agents fast, with one-click simulation before you ship.

Control

Agent Script

A scripting language that blends deterministic rules with agentic reasoning for precise, predictable control.

Channel

Agentforce Voice

Natural, low-latency voice agents that stay on-brand, integrated with your contact center.

Grounding

Intelligent Context

Grounds agents in your unstructured data, documents, transcripts, and knowledge, powered by Data 360.

Reasoning

Atlas Reasoning Engine

Transparent, multi-step reasoning, so you can see how an agent plans, decides, and acts.

Governance

Agentforce Trust Layer

Governance, security, and monitoring, with every agent scored and observable in real time.

newest release · headless 360

Every Salesforce capability, now agent-ready.

With Salesforce Headless 360, everything on the platform becomes an API, an MCP tool, or a CLI command, usable by agents and by the AI coding tools your developers already love.

60+ MCP tools Plus 30+ coding skills, ready for Claude Code, Cursor, and Codex.
Agentforce Vibes 2.0 Vibe-code natively inside Salesforce, multi-model with Claude Sonnet and GPT-5.
Experience Layer Agents render rich, interactive UI natively in Slack, Mobile, ChatGPT, Claude, and Teams.
Native React Build modern, component-based front ends directly on Salesforce.
what we build

Agents for every team.

We start with your highest-value use case and expand, each agent grounded in your data and connected to the systems you already run.

Service

Customer Service

Resolve cases end to end, answer questions, and escalate to a human with full context when needed.

Sales

Sales Development

Engage and qualify inbound leads 24/7, book meetings, and hand reps a warm, briefed pipeline.

Marketing

Marketing & Campaigns

Generate on-brand content, build segments, and optimize journeys across Marketing Cloud.

Commerce

Commerce & Orders

Guide shoppers, answer product questions, and handle returns and order updates automatically.

Employee

Employee & HR

Answer HR and IT questions, onboard new hires, and automate internal requests inside Slack.

Operations

IT & Operations

Triage tickets, run routine workflows, and keep systems in sync, freeing your team for higher-value work.

how we deliver

From pilot to production, responsibly.

As a Salesforce Authorized Partner, we deploy agents the right way, grounded in your data and governed by the Trust Layer, with a human in the loop.

Discover

We find your highest-value use case and define what "good" looks like.

Ground

We connect Data 360 so the agent reasons over your real, unified context.

Build & simulate

We build in Agentforce Builder and test with one-click simulations before launch.

Govern & scale

We monitor with the Trust Layer, then expand to the next team.

Ready to put agents to work?

Book a free consultation and we'll identify your highest-value agent use case, and map the path to production, no obligation.