about us

The cross-border Salesforce partner for the agentic era.

LDA Digital Solutions is an Authorized Salesforce Consulting Partner and Managed Services Provider, delivering CRM, AI, and digital transformation for organizations across Europe and North America, under one team and one delivery model.

who we are

One team. Four countries. One delivery model.

We help international organizations design, automate, and scale their customer experience on Salesforce, bridging the U.S., Italy, and the Western Balkans. That footprint gives you enterprise-grade delivery with the speed and efficiency of a focused, senior team.

From our first Salesforce implementation to building AI agents with Agentforce today, our mission has stayed the same: make world-class CRM and AI accessible to organizations of every size, and put measurable outcomes ahead of billable hours.

120+Certifications
12Industries served
4Countries, one team
48hKickoff guarantee
what we do

Consulting across the full platform.

From strategy to build to run, we cover the clouds that power modern customer experience, and the AI layer that's redefining them.

Salesforce Implementation

Design and delivery across the core clouds, tailored to how your teams actually work.

SalesServiceMarketingCommerceExperience

AI & Agentforce

Autonomous agents, Einstein automation, and Data Cloud, the agentic enterprise, built on your CRM.

AgentforceEinsteinData Cloud

Managed Services & Academy

Ongoing administration, optimization, and support, plus an Academy that keeps certified talent flowing.

MSPAdoptionTraining
See all 17 services
why lda

Credentials you can trust, delivery you can feel.

Every reason to choose us is backed by an official Salesforce designation, or a way of working that gets you to value faster.

Authorized Consulting PartnerVetted by Salesforce for delivery quality and customer success.
Managed Services ProviderContinuous administration, monitoring, and optimization, you keep ownership.
Salesforce.org PartnerDeep Nonprofit Cloud & NPSP specialization for mission-driven orgs.
Global, one engagementDual U.S. and Western Balkans presence under a single contract.
Multi-lingual certified teamEnglish, Italian, and Albanian, clear communication across borders.
48-hour kickoffRapid onboarding and cost-effective remote delivery, with no quality trade-off.
our footprint

Four countries, one delivery model.

A U.S. headquarters, an EU presence, and a Western Balkans delivery hub, so you get local proximity and efficient delivery at once.

🇺🇸 USA

Washington, DC

Headquarters

1100 13th St NW. Licensed in the District of Columbia.

🇦🇱 Albania

Tirana

Delivery Hub

Rr. Sami Frashëri, nd. 2, 1001. Our core delivery center.

🇪🇪 Estonia

Tallinn

EU Presence

Ahtri 12, 10151. Our European Union base.

🇽🇰 Kosovo

Pristina

Regional & Community

Ilaz Kodra 12, 13000. Regional delivery and community programs.

proven results

Outcomes, not just implementations.

A few of the measurable results we've delivered for clients across the public, nonprofit, and commercial sectors.

−35%

Faster case resolution

Service Cloud rollout for a national public innovation agency, cutting resolution time by more than a third.

Public Sector
50+ hrs

Saved every month

NPSP and grant workflows for the KREO Foundation, with 100% EU audit readiness and 50+ staff hours saved monthly.

Nonprofit
$22.8k

In donated value

110 hours of pro-bono Salesforce delivery for Minority Veterans of America through our Pledge 1% commitment.

Pledge 1%
recognized by salesforce

The credentials behind our work.

Consulting Partner
Managed Services
Salesforce.org
Pledge 1%
Trailblazer Workforce

Let's build what's next, together.

Whether you're starting your Salesforce journey or scaling into AI, our certified team is ready. Discovery is on us.

OUR VALUES

TRUST

We behave reliably, fairly, and honestly. Teamwork - We benefit from the diversity of our business and our people by working together to achieve success.

RELIABILITY

We act today, thinking about tomorrow, demonstrating transparency and leadership.

PERFORMANCE

We are committed to a result-oriented culture.

INNOVATION

We are constantly. challenging conventional wisdom and developing new solutions to meet clients' requirements.

CUSTOMER FOCUS

We place customers at the center of our activities, and they drive all.